Is it a miss that in the Tools page - where possibly one would be interested in purchasing said tool - like the Venom or Gua etc - that there’s no audio/video preview associated with that device?
One is left to have to search youtube for any possible sense of the sounds - and that might be a miss on a sale / opportunity?
Just a thought - seems pretty common to associate sound/video files with the tool right close to “buy” option?
Many thanks for the consideration. _m.c.
I wondered about that myself…
thanks simon-admin
where is the page is you’re pointing to?
i’m afraid i’ve only seen these devices on the tools page.
when i go to tools this is what i see-/ there is no explore link
if there’s another page that has these devices where is that?
you don’t have to answer this im just sharing my user think aloud for you
so if two of us keeners are missing this other resource perhaps there’s an opportunity to add that link to the tools page as well??
m.c.
ps
i don’t see explore when i hit the hamburger button either - just these options??
if you’re ever looking for usability testers just shout 
mc
Go to the Tools page: https://thecrowhillcompany.com/tools/
Click on the one you are interested in eg. Venom: https://thecrowhillcompany.com/tools/venom/
For detailed specs, user manual, demos etc. click ‘Explore’: https://thecrowhillcompany.com/explore/venom/
thank you for taking the time again, Simon.
Please allow me to offer a bit of my experience as a user = maybe it will be helpful when thinking through any design tweaks.
since design vision is such a feature - and a vid was shared about your rebuild for this version - and it is elegant and lovely, perhaps this feedback might be seen in terms of questions around the design ethos for the site:
two wee questions,
is there a design ethos reason for why
i) there is no cue on the Tools page to suggest clicking on the tool image will take you to more detail? is there a reason to leave a busy user to have to hack the page to click everything rather than have a word like “more…” on that image? Is the site instrumented so you can see what people do on that page? How many fails there might be where people get to that page but don’t get to the “more”? - not expecting a reply - just thoughts.
and that Explore (i) is at least explicit and gets to what was desired from the tools page:
[HELPS]
It seems putting a word into the image or description on the tool page that cues a person to click on the image (or word) for more would be easy? - reduce people leaving?
Or perhaps have- the word “explore” to go right to the tool’s actual page?
Don’t quite grok with the intermediary page is supposed to be of
tools → tools/venom → tools/explore/venom
Rather than tools → tools/explore/venom.
it just seems an extra step that seems like one’s more or less on the same page still but for the appearance of a new word - and all the other vaults/tools now are gone… how does that middle page help you? do your stats show how many people go on to the next page - to the venom page? (again, just the sort of stuff might be interesting to know)
Also, the “click on the image to go to the Page” heuristic used on the Tools page seems to be broken on the tools/venom page - the image shows as clickable (cursor changes to hand/image greys over [see image or try yourself) but clicking does nothing.
so in one context clicking on an image does something; in another, nothing.
Is the heuristic when a direction word is there use it and when not click an image??
Apologies for these unrequested notes - but they are backup for the feedback - which was less about how to get to the page of interest but to help y’all understand why that at least for perhaps a few of your fans that was perhaps unduly opaque.
one heuristic in HCI/UX - of course is that what’s obvious for you mayn’t be for your enthusiasts/customers.
These thoughts are free and worth every penny.
Thank you for all the material/tools/wonder you’ve all shared here. Happy friday.
m.c.
I guess what I thought we were talking about is a general lack of walkthru type media. For example, I just visited the page for Ms. Allison’s Dulcet Voice and found no visual media to help me see what is actually available. There were other folks’ compositions, but just looking at the various pictures left me wondering how different the end result would be from the multiple female voice libraries I already have.
The Venom page is another place it seems to be missing. I may be getting on in age, but I’m fairly sure I remember a walkthru of the Venom plugin from when it first came out. I’ve gone over the page several times now and see no link to that walkthru. There are slick moving graphics, but I never get the mouse icon to let me click thru.
I think it is a lost chance, especially on your major offerings.
cool observations. thank you
I’m not suggesting that we need the formal, spitfire type walkthrough, but at least have a link to any of the blogs where Christian shows off the library (this is Crow Hill, after all).
