Can't see any products in the app

Help/Support Network Support
1

Hi all, I heard about the free plugins from a friend the other day and decided to check them out, so I “bought” all the current free offerings today and made an account and all that. However, when I open the app and log in it doesn’t show any products at all. I have tried refreshing, repurchasing the plugins, and uninstalling and reinstalling the app, but nothing seems to make it work. Has anyone seen this issue before and what do I do about it?

Thanks!

2

On the off chance, does the dropdown in the upper left corner say “My Products”

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Not sure what else to look for.

3

Yeah I am on that page. I also tried switching back and forth between pages on the off chance it would somehow load the products if I went off the page and back on again, but that didn’t help either sadly.